Is HR ready for AI?
Rebecca WettemannHR, HCM, AI, Generative, Oracle, Microsoft, compliance, risk, automation, talent management, workforce management
AI is still finding its love language
Rebecca WettemannAI, CX, EX, generativeAI, Microsoft, Google, Salesforce, OpenAI, ChatGPT, Amazon, AWS
Dayforce acquires Eloomi
Rebecca WettemannCeridian, Dayforce, Workday, UKG, WFM, HCM, LMS, Eloomi, LXP, EX, employee experience, Learning and Development
Genesys acquires Radarr Technologies
Rebecca WettemannGenesys, Radarr, Oracle, social listening, social media, twitter, facebook, microsoft, Nice, Verint, AI, artificial intelligence
Valoir 2024 Predictions
Rebecca WettemannPredictions, 2024, CX, EX, contact center, customer experience, employee experience, talent management, ROI, Value, Salesforce, Genesys, Verint, ServiceNow, Microsoft, CRM, applications, cloud, saas
Verint Open CCaaS
Rebecca WettemannCCaaS, Verint, Geness, Genesys, AI, bots, Nice, Da Vinci, CX, Customer experience
ServiceNow Now Assist for CSM
Rebecca WettemannCSM, CRM, ServiceNow, Salesforce, Customer Service, Customer experience, AI, Copilot, Assist, Platform
Salesforce Service Intelligence
Salesforce Trailhead
Decision Analysis: Genesys versus Nice
Salesforce Service Cloud Einstein
Rebecca WettemannCRM, Salesforce, Service Cloud, ServiceNow, CX, customer service, AI, Einstein, Microsoft Dynamics, Oracle CRM
Salesforce Starter
Rebecca WettemannSalesforce, CRM, customer relationship management, Zoho, SugarCRM, Microsoft Dynamics, SFA, Marketing Automation, Customer 360, Customer Service
Generative AI for Oracle HCM Cloud
Rebecca WettemannHCM, Oracle, UKG, Workday, HR, AI, generative, generativeAI, EX, employeee experience
Assessing the value of AI and automation
ServiceNow Impact
Rebecca WettemannITSM, ServiceNow, EX, CX, employee experience, customer experience, ROI, value, IT/business alignment, business case, digital transformation
Salesforce Field Service ROI Case Study: Pella
Sounding Board
Rimini One
Microsoft Viva Sales
Rebecca WettemannCRM, SFA, Microsoft, Salesforce, Zoho, Collaboration, Email, EX, employee experince, customer experience, CX
Zoho Workplace
Rebecca Wettemanncollaboration, zoho, office, google, gmail, HCM, Trident, E-mail, email, communication, common UI