Zoho One
Rebecca WettemannZoho One, Zoho platforms, artificial intelligence, AI, SSO, communication, Billing, Booking, CRM, Campaigns, Cliqq, Flow, Forms, Mail, SalesIQ, Social, Subscriptions, Projects, Recruit, analytics, AI enhancements, Work Graph, remote work, collaboration, digital-first customer interactions, digital first employee interactions, intelligent search, employee experiences, enterprise applications, common UI, hybrid work, hybrid work environments, IT intervention, Valoir, Valoir Views, industry news
Salesforce Industry Solutions
Rebecca WettemannSalesforce Industry Solutions, digital transformation, Salesforce, analytics, Valoir's State of Digital Transformation Report, time to value, customer relationship management, CRM, Industry Cloud, Valoir View, Valoir, industry news
The State of Digital Transformation
Rebecca WettemannThe State of Digital Transformation, Valoir, global digital transformation study, digital-first mind-set, information technology, IT, customer experience, CX, service development, Human Resources, HR, employee experience, EX, Amazon, IBM, Microsoft, Oracle, Salesforce, SAP, ServiceNow, technology vendors, Valoir View, Valoir Research
Salesforce CDP
Rebecca WettemannSaleforce CDP, Salesforce Connections, Salesforce, Audience 360, Saleforce Customer Data Plan, Loyalty Management, Interaction Studio, Commerce Cloud, Marketing Cloud, Dataroma Reports, Snapchat, WhatsApp, B2B2C, Salesforce Order Management, no-code interface, cross -channel brand interaction, integration, usability, intelligent automation, Valoir, Valoir View, industry news
Cegid acquires Talentsoft
Rebecca WettemannCegid acquires Talentsoft, Cegid, Talentsoft, human resources, HR human capital mangement, HCM, Meta4, Technomedia, talent management, core HR, payroll, talent relationship mangement, on-going talent development, artificial intelligence, AI, Europe, Cornerstone on Demand, global expansion, Microsft, Azure, Valoir, Valoir View, industry news
ServiceNow Employee Journey Management
Rebecca WettemannServiceNow Employee Journey Management, ServiceNow, Employee Service Center, ESC, HR Service Delivery, HRSD, enterprise employee excperience, EX, Journey Accelerator, Listening and Learning Posts, flow of work, Lifecycle events, automation, distributed workplace, HR lifecycle events, data-driven approach, hybrid workforce, diversity equity inclusion, DEI, artificial intelligence, AI, customer experience, CX, Valoir, Valoir View, industry news
Genesys DX
Rebecca WettemannGenesys DX, Genesys, customer experience, CX, contact center, artificial intelligence, AI, conversational AI, Bold360, digital customer engagement, human intuition, Facebook Messenger, Instagram, Valoir, Valoir View, industry news
Salesforce Trailblazer Community
Rebecca WettemannSalesforce Trailbalzer Community, Salesforce, Trailblazer, online community, careers, network, productivity, Valoir, Valoir View, industry news
Solvvy
Rebecca WettemannSolvy, chatbot solution, business-to-business, business-to-consumer, customer service, Facebook Messenger, WhatsApp, low code, machine learning, ML, natural language processing, NLP, natural language understandiung, NLU, artificial intelligence, AI, self-service, resolution, SSR, digital, social media, Valoir, Valoir View, industry news
Salesforce Partner Learning Camp
Rebecca WettemannSalesforce Partner Learning camp, Salesforce PLC, Salesforce, Partner Learning Camp, Accredited Professional, Navigator's distinctions, Trailblazer, Trailhead, industry clouds, artificial intelligence, AI, self-paced learning, Valoir, Valoir View, industry news, industry knowledge
Oracle Cloud HCM Journeys
Rebecca WettemannOracle Cloud HCM Journeys, Oracle, employee experience, EX, Oracle Journeys, human resources, HR, finance, procurement, IT, information technology, Oracle HCM Suite, Oracle Fusion, Cloud Applications, Jounryes LaunchPad, Oracle Digital Assistant, Journeys Creator, Jounreys Booster, Oracle Process Cloud, HRSD HR service delivery, Workday, customer experience, CX, Valoir, Valoir View, industry news
Work From Home: One Year In
Rebecca WettemannWork From Home: One Year In, work from home, WFH, survey, camera, Zoom, volunteering, charity, employee moral, mental health, WFH strategy, sick, Covid-19, job security, company viability, work-life balance, HR, human resources, employee experience, EX, Valoir, Valoir View, Valoir research, industry news
Genesys Workforce Engagement Management
Rebecca WettemannGensys Workforce Engagement Management, WEM, Genesys, Cloud platform, AI, artificial intelligence, Predictive Routing, WFH, work from home, cloud, customer experience, CX, employeee experience, EX, contact center, CRM, customer relationship management, human centric, Valoir, Valoir View, industry news
HR Technology Outlook
Rebecca WettemannHR Technology Outlook, HR, human resources, Valoir, work from home, WFH, remote work, hybrid work, learning management systems, LMS, HRSD, HR service delivery, HR-employeee relationships, pandemic, in-office, virtual, human capital management, HCM, employee experience, EX, artificial intelligence, AI, Valoir View, industry news
Microsoft Viva
Rebecca WettemannMicrosoft Viva, Microsoft, teams, Microsoft 365, employee experience, EX, enagement, well being, learning, knowledge Viva Connections, employee resource groups, ERG, Viva Insights, Microsoft Graphs, Workplace Analytics, MyAnalytics, Viva Learning, LinkedIn Learning, Microsoft Learn, Viva Topics, AI, artificial intelligence, remote work, HR human resourcess, HCM, human capital management, LMS, learning management system, Salesforce, Trailhead, Valoir, Valoir View, industry news
Salesforce Loyalty Management
Rebecca WettemannSalesforce Loyalty Management, Salesforce, Salesforce Digital 360, Service Cloud, Loyalty Management, experience Cloud, Tableau CRM, customer relationship management, Tableau, Einstein Analytics, Commerce Cloud, Marketing Cloud, customer data platform, CDP, personalization, loyalty program, Valoir, Valoir View, industry news
Valoir's Predictions for 2021
Rebecca WettemannPredictions 2021, Valoir Insight Brief, Valoir, people, technology, value, employee experience, EX, customer experience, CX, AI, artificial intelligence, user interface, UI, user experience, remote work, HR, human resources, work-life balance, workforce engagement, Zoom, virtual engagement technology, productivity monitoring tools, labor mobility, human capital management, HCM, CDP, customer data platform, CRM, customer relationship mangement, contact center, cloud, regulation, innovation
Salesforce Workforce Engagement
Rebecca WettemannSalesforce Workforce Engagement, Salesforce, Salesforce Service Cloud Workforce Engagement, Contact Centers, artificial intelligence, AI, service forecast, customer 360, omnichannel capacity planning, personalized agent, engagement, Trailhead, customer experience, CX, customer service, remote work, Valoir, Valoir View, industry news
Salesforce acquires Slack
Rebecca WettemannSalesforce acquires Slack, Salesforce, Slack, Customer 360, Microsoft Teams, Sales, Marketing, service, Microsoft, Chatter, Google, Quip, UI, user interface, HCM, human capital management, Google Apps, Microsoft Dynamics, Valoir, Valoir View, industry news
Empowering Employees with Philanthropy
Rebecca WettemannEmpowering Employees With Philanthropy, Valoir report, Valoir, corporate social responsibility, CSR, human resources, HR, Salesforce, Philanthropy Cloud, employee engagement, diversity equity inclusion, DEI, pandemic, Covid-19, employee resource groups, ERG, virtual volunteering, Salesforce Trailhead, CRM, customer relationship management, industry news